I forgot my Outlook password

If you need help resetting your Outlook password, we can help by sending you a link to reset it.

  • Visit “Forgot Outlook password?“.
  • Enter either the email address, Skype username or phone number on the account.
  • Select Next and follow the steps.
  • Check your inbox for a password reset email.
  • Click on the URL provided in the email and enter a new password.

No Email Received?

  • It’s a good idea to check your spam or junk folder.
  • Make sure email address: account-security-noreply@accountprotection.microsoft.com is not blocked or make sure all emails from this email are always delivered.
  • If that still does not work, try contacting your email service provider. They are most likely blocking emails from Outlook from being delivered.
  • The forgot password feature has been checked and confirmed to be working as expected.

This also works for Hotmail, Live and the MSN email addresses. It’s from the same company.

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